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Technology allows us to connect to a computer, tablet, or phone remotely, be it from the other side of Marbella, or halfway around the world. Our remote assistance is supplied using the application AnyDesk, which ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike.

In order to use Anydesk, you must first install the application on your device that you wish to have assistance on.

Visit this link (Anydesk Website) and click “free download” to install the application.

Watch the video below if you wish for a demonstration on how to install.

Upon successful installation, you will need to send to us your “Desk ID” and accept the confirmation message on your device.